® Windows 98, Windows ME, Windows 2000, Windows NT, Windows XP and Windows Server 2003 are registered trademarks of Microsoft.® SheerPower and PostalCare are registered trademarks of Touch Technologies, Inc. |
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Revised: September 1, 2005 for v1.0
| Contents | Index |
PostalCare is a professional enterprise-level email server protection and management system used by organizations and Internet Service Providers (ISP).
PostalCare uses an advanced technology that virtually eliminates the problem of false positives encountered when using most other anti-spam products on the market today. Our tests have shown that PostalCare reduces unwanted emails by over 95%.
The purpose of this Guide is to present the information you will need to navigate the PostalCare web interface. The intent is to provide you, the user, with simple and concise explanations of the PostalCare system and features. This manual is designed to provide a basic and thorough explanation of each element.
This reference manual is written for System, Division and Group Administrators of the PostalCare Email Management and Protection system.
If you have any feedback or technical issues, please email:
Pop-up windows must be enabled with the PostalCare web
interface.
1.2 PostalCare Web Interface Access Levels
There are 5 different access levels (permissions) to the PostalCare web
interface. They are:
| Level Name | Access Permissions |
|---|---|
| Email Recipient | Recipients have no PostalCare web interface access. |
| PostalCare User | Users have basic PostalCare web interface access. Users can login to PostalCare, view their own email statistics, and maintain their own Whitelist and Blacklist. |
| Group Administrator | Group Administrators can login to PostalCare and perform maintenance on anything having to do with their entire group, including users and recipients. |
| Division Administrator | Division Administrators can login to PostalCare and perform maintenance on anything that has to do with the entire division, including groups, users and recipients. |
| System Administrator | System Administrators have complete PostalCare access. |
When an email recipient is configured into PostalCare, the
administrator has the option to assign access privileges that allow the
recipient access to the PostalCare web interface. See Chapter 15, Email Recipients for
more information on adding new email recipients in PostalCare.
1.3 Logging into the PostalCare Web Interface
To login to PostalCare from the local machine (the server PostalCare is
running on), click on the shortcut icon located inside the PostalCare
folder.
This will open a browser window to the following URL:
| Example 1-1 PostalCare Server Login URL |
|---|
http://localhost/scripts/spiis.dll/postalcare/login |
The PostalCare Login window displays the Login Email Address and Login Password fields.
Type in the Login Email Address of the PostalCare account you want to access. Then type in the password and click on the Login button.
To open the PostalCare Login window from a different computer (other than the server it's running on) the following URL is used:
| Example 1-2 Remote PostalCare Login URL |
|---|
http://www.domain-name.com/scripts/spiis.dll/POSTALCARE/LOGIN |
Where www.domain-name.com is the IP address or the
domain name of the server that PostalCare is running on.
1.3.1 Lost or Forgotten Passwords
If you have lost or forgotten your PostalCare Login Password:
| Menu Option | Link | Functions |
|---|---|---|
| General | Chapter 3 | Displays statistics summary, license information and other general PostalCare information |
| Statistics | Chapter 4 | Detailed incoming, outgoing and internal email statistics |
| Settings | Chapter 5 | Administrative settings and the Setup Wizard |
| Data Upload | Chapter 6 | Upload large files of email addresses to populate Email Recipients, Blacklists or Whitelists |
| Change Level | Chapter 7 | Change login to maintain any access level or user account in PostalCare |
| Email Query | Chapter 8 | Search the PostalCare database for specific email correspondents |
| Spammer Query | Chapter 9 | Search the list of known spammers for specific email addresses |
| Policies | Chapter 10 | Policy maintenance to filter emails |
| Whitelist | Chapter 11 | Whitelist maintenance |
| Blacklist | Chapter 12 | Blacklist maintenance |
| Honeypots | Chapter 13 | Honeypot maintenance |
| Attachments | Chapter 14 | Maintain the Attachments & File Types list |
| Email Recipients | Chapter 15 | Maintain the Email Recipients list |
| Divisions | Chapter 16 | Maintain Divisions within PostalCare |
| Groups | Chapter 17 | Maintain Groups within PostalCare |
| Organization | Chapter 18 | Displays the Division and Groups configured in PostalCare and allows some maintainence options |
| Top Reports | Chapter 19 | Displays reports on the top statistics gathered by PostalCare |
| System Health | Chapter 20 | Displays the health and statistics of the PostalCare programs |
| My Profile | Chapter 21 | Maintain your personal profile in PostalCare |
| Log Out | Section 1.4 | Log out of the PostalCare web interface |
| Next | Contents | Index |