Example:

To proof a document (check the spelling), at the Master Menu Item prompt, enter PRO:

Example 13-6 PROOF - Proof a Document

GROVE Master Menu Call Selections Special Functions CALL Call Prospects OPERATOR Operator Functions PCALL Call (one prospect) MANAGER Manager Functions RESUME Resume Calling Word Processing Reports EDIT Edit/Create Ltrs REPORT Prospect Call Report PROOF Proof Ltrs/Spell DAILY Daily Call Report LASER LASER a Letter STATUS Daily Status Mailing DIR Directory of Ltrs Other Selections MISCELLANEOUS INQ - Prospect Inquiry MAIL VMS MAIL Facility CHE - Check Similar Customers REMIND Remind SYS - VMS Syst Commands LOG - Log Off Sales Sys Item? PRO__ EXIT=Exit Advanced Telesales System \=BACK HELP=Help

Next, you see the first screen used to proof a document:

Example 13-7 Document Proof Screen

GROVE Master Menu Loading Document Proofer . . . EXIT=Exit Advanced Telesales System \=BACK HELP=Help

At the Document Name prompt, enter the name of the letter you want to proof. A message appears indicating that the letter is being proofed:

GROVE Master Menu Document Name? WARD.LTR Press RETURN to continue or EXIT to exit? Working on USER:[LINDA]TRYEDIT.LTR EXIT=Exit Advanced Telesales System \=BACK HELP=Help

Next, you see any words that need to be corrected or that are "unknown" to the proofer (not in the proofer's dictionary):

GROVE Master Menu Unknown words encountered: ------------------------- P.O. Press RETURN to continue or EXIT to exit? EXIT=Exit Advanced Telesales System \=BACK HELP=Help

13.2 To DELETE a File

Example 13-8 LASER - Laser a Letter

GROVE Master Menu Call Selections Special Functions CALL Call Prospects OPERATOR Operator Functions PCALL Call (one prospect) MANAGER Manager Functions RESUME Resume Calling Word Processing Reports EDIT Edit/Create Ltrs REPORT Prospect Call Report PROOF Proof Ltrs/Spell DAILY Daily Call Report LASER LASER a Letter STATUS Daily Status Mailing DIR Directory of Ltrs Other Selections MISCELLANEOUS INQ - Prospect Inquiry MAIL VMS MAIL Facility CHE - Check Similar Customers REMIND Remind SYS - VMS Syst Commands LOG - Log Off Sales Sys Item? LAS__ EXIT=Exit Advanced Telesales System \=BACK HELP=Help

Next, you see the first screen used to laser a letter. At the File to be lasered prompt, enter the name of your letter.

Next, a message tells you that your letter is being submitted to the laser printer. You hear a "beep" when the laser has finished printing, and the message, ". . . .Job LASERBAT (queue SYS$BATCH, entry 63) completed," appears:

GROVE Master Menu File to be lasered: WARD.LTR Submitting USER:[LINDA]WARD.LTR;for laser printing EXIT=Exit Advanced Telesales System \=BACK HELP=Help

13.5 VMS MAIL FACILITY

To SEND a mail message, choose the MAIL item. You then see the following prompt:

MAIL>

At this prompt, type in SEND.

Enter the name of the person to whom you want to send a message and enter your name, e.g.:

To: Don From: Linda

When you have finished entering your message, press [GOLD/F], and your mail message will be immediately sent.

To exit from MAIL, enter EXIT at the menu prompt. The Master Menu then reappears.

13.5.2 RECEIVING MAIL

To read mail, at the MAIL Prompt, type in READ. Your message(s) will appear. When you have finished reading your mail message(s), enter EXIT. The Master Menu then reappears.

13.6 REMIND Notes

Reminders are useful when you want to tell yourself to follow through on a certain item on a particular date. If you check your reminder file daily, you can easily remember vital items. This is equivalent to an office "tickler" file or calendar.

Example:

Suppose you want to follow through on a call to Ellen Jensen at XYZ LABS. You know that a certain date is a good time to reach her and you want to be certain to call on that date.

To remind yourself to call her, at the Master Menu Item prompt, enter REM:

Example 13-9 REM - Remind

GROVE Master Menu Call Selections Special Functions CALL Call Prospects OPERATOR Operator Functions PCALL Call (one prospect) MANAGER Manager Functions RESUME Resume Calling Word Processing Reports EDIT Edit/Create Ltrs REPORT Prospect Call Report PROOF Proof Ltrs/Spell DAILY Daily Call Report LASER LASER a Letter STATUS Daily Status Mailing DIR Directory of Ltrs Other Selections MISCELLANEOUS INQ - Prospect Inquiry MAIL VMS MAIL Facility CHE - Check Similar Customers REMIND Remind SYS - VMS Syst Commands LOG - Log Off Sales Sys Item? REM__ EXIT=Exit Advanced Telesales System \=BACK HELP=Help

Next, you see the first screen used to enter a reminder, the Reminder Master Menu:

Example 13-10 REMIND - Master Menu

Thursday December 1, 1988 12:33:17 AVAILABLE OPTIONS EDI - Add/change reminders DEL - Delete reminders INQ - Inquire about reminders RES - Reschedule reminders WOR - Add/change, Delete, Inquire, Reschedule reminders Option? _________ EXIT=Exit Advanced Telesales System \=BACK HELP=Help