IRIS - INTOUCH® Remote Interactive Supervisor


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Chapter 7
Maintenance Menu Procedures

7.1 IRIS Files and Data

Basically, the IRIS data consists of:
  Recordings Sessions that have been recorded
  Domain data Domain names and IP addresses
  Audit data Detailed audit information

The IRIS data is stored in several files that IRIS Manager allows you to maintain. The files you can maintain are:

Recordings file --- IRIS stores recorded sessions information in a recordings file. This file can only be purged and/or the recordings archived. The recordings reports are created from data in this file.

Domain file --- The domain file contains information about domain names and IP addresses.

Audit file --- IRIS stores audit information in the audit file. This file can only be purged and/or archived. The audit reports are created from data in the audit file. See Section 9.5, Audit Reports, for more information on audit data.

The Maintenance menu options allow you to maintain the IRIS files.

Example 7-1 Maintenance Procedures


+--------------IRIS - INTOUCH Remote Interactive Supervisor V1.0---------------+ 
|  Sessions    Status    Reports    Maintenance    General    Advanced    Exit | 
+---------------------------------+---------Maintenance----------+-------------+ 
                                  |  Domains                     | 
                                  |  Purge and Archive Records   | 
                                  +------------------------------+ 

The Maintenance menu options are:

7.2 Domain File Maintenance

The domain file maintenance procedures allow you to give domain names to IP addresses, or to change current domain names. For example, if you give the IP address "203.168.8.134" the domain name of "TESTER", you will see "TESTER" on session displays and browser access reports instead of "203.168.8.134". Also, if you already have the domain name "TEST.TTINET.COM" and want to shorten the name to "TTI_TEST", you can do that.

The domain file contains domain name records. Each domain record contains information about the domain name, IP address, and logged activity. You can add, change, delete (user added records), and inquire on domain file records.

To perform maintenance or inquire on information in the domain file, select the Domains option from the Maintenance menu.



                        +---------Maintenance----------+ 
                        |  Domains                     | 
                        |  Purge and Archive Records   | 
                        +------------------------------+ 

When Domains is selected, the following screen is displayed:

Example 7-2 Domain Maintenance Screen


 IRIS 1.0                   Domain File Maintenance                 31-Mar-1999 
 
 IP address  : 
 Domain name : 
 Description : 
 
 
 
 
 
 
   +--------------Option--------------+ 
   |  Add Domain Information          | 
   |  Change Domain Information       | 
   |  Delete Domain Information       | 
   |  Inquire on Domain Information   | 
   |----------------------------------| 
   |  Exit                            | 
   +----------------------------------+ 
 
 
 
 
 
 
EXIT = Exit                           IRIS                 \ = Back  HELP = Help

The Domain Maintenance options allow you to:

You can use the mouse to select and execute any of the options.

7.2.1 Adding Domain Information

Select Add Domain Information if you want to add domain name records to the domain file.



   +--------------Option--------------+ 
   |  Add Domain Information          | 
   |  Change Domain Information       | 
   |  Delete Domain Information       | 
   |  Inquire on Domain Information   | 
   |----------------------------------| 
   |  Exit                            | 
   +----------------------------------+ 

The Add option asks you for the following data:

IP address

The first prompt asks for an IP address.



 ADD: IP address (nnn.nnn.nnn.nnn)? _______________ 

Enter the IP address that you want to provide a domain name for.

The address consists of four segments separated by dots (i.e. nnn.nnn.nnn.nnn). Each segment must consist of a number between 0 and 255.

NOTE: After the domain record has been added to the domain file, the IP address cannot be changed.



 ADD: IP address (nnn.nnn.nnn.nnn)? 203.168.8.134__ 

After the IP address is entered, it is displayed in the top section of the screen.

Domain name

Enter the domain name that you want to give to the IP address.

The domain name can be up to 60 characters in length. Domain names can contain letters, numbers, periods, hyphens and underscores (i.e. ALPHA.BETA-GAMMA.ZOO_1123.EDU).



 ADD: Domain name? ____________________________________________________________ 

After the domain name is entered, the information is displayed in the top section of the screen.

Note

The "\" (backslash) key can be used to back up to a previous prompt.

Description

You can enter a short description for this domain record.

The description can be up to 60 characters in length.



 ADD: Description? ____________________________________________________________ 

After the description is entered, the information is displayed in the top section of the screen.

A message tells you that the IP address has been added.

After you have finished adding domain information, enter EXIT or press the \ (backslash) key to return to the domain file maintenance menu options.

7.2.2 Changing Domain Information

Select Change Domain Information if you want to change data in the domain file.



   +--------------Option--------------+ 
   |  Add Domain Information          | 
   |  Change Domain Information       | 
   |  Delete Domain Information       | 
   |  Inquire on Domain Information   | 
   |----------------------------------| 
   |  Exit                            | 
   +----------------------------------+ 

After you select the Change option, you are asked for either a domain name or IP address that you want to change.



 CHA: Domain name/IP address? __________________________________________________ 

You can enter as many characters as you wish, but you must enter at least four characters. For example, you could enter "test" for the domain name or "203.168" for the IP address.

If there are several domain names or IP addresses that contain the characters you enter, a menu of items is displayed. For example, if "test" is entered, you might see:



 
+---------------------------- CHA: Select Domain ----------------------------+ 
|                                                                            | 
|  Domain Name                                             IP Address        | 
|  TESTER                                                  203.168.8.134     | 
|  TESTER_2                                                203.168.8.135     | 
+----------------------------------------------------------------------------+ 

If "203.168" is entered, you might see:



 
+------------------------------ CHA: Select IP ------------------------------+ 
|                                                                            | 
|  IP Address       Domain Name                                              | 
|  203.168.8.134    TESTER                                                   | 
|  203.168.8.135    TESTER_2                                                 | 
|  203.168.8.136    *                                                        | 
+----------------------------------------------------------------------------+ 

If a menu of items is displayed, select the item you want to change. If there are more items than can be displayed on the screen, select Next... to display the next screen. Previous... displays the previous screen of items.

After you enter or select the domain name/IP address, the current information in the domain record is displayed.



 IP address  : 203.168.8.134 
 Domain name : TESTER 
 Description : Setting up a domain record for TESTER. 

This information can be changed:

At each prompt, you can either enter new data or press [Return] to keep the current data. As you proceed through the prompts, the data is displayed at the top of the screen.

After you have completed the changes, the record is changed. An appropriate message tells that the domain record was changed, and you are asked for the next domain name/IP address to change.

After you have finished changing domain information, enter EXIT or press the "\" (backslash) key when at the Domain name/IP address prompt to return to the domain file maintenance menu options.

7.2.3 Delete Domain Information

Select Delete Domain Information if you want to delete records from the domain file.



   +--------------Option--------------+ 
   |  Add Domain Information          | 
   |  Change Domain Information       | 
   |  Delete Domain Information       | 
   |  Inquire on Domain Information   | 
   |----------------------------------| 
   |  Exit                            | 
   +----------------------------------+ 

After you select the Delete option, you are asked for either a domain name or IP address that you want to delete.



 DEL: Domain name/IP address? __________________________________________________ 

Note

You can delete any domain file records that you have created, but you cannot delete domain file records created by the IRIS resolver. If you attempt to delete a resolver-created record, the message "Domain/IP not found: ..." is displayed.

You can enter as many characters as you wish, but you must enter at least four characters. For example, you could enter "test" for the domain name or "203.168" for the IP address.

If there are several domain names or IP addresses that contain the characters you enter, a menu of items is displayed, and you can select an item from the menu.

After you enter or select the domain name/IP address, the current information in the domain record is displayed, and you are asked if you want to proceed with actually deleting this domain record.



 IP address  : 203.168.8.134 
 Domain name : TESTER 
 Description : Setting up a domain record for TESTER. 
 
 
 
 
 
 
   +Proceed Delete+ 
   |  Yes         | 
   |  No          | 
   |--------------| 
   |  Exit        | 
   +--------------+ 

  Select Yes to delete the displayed domain record.
  Select No or Exit to abandon the deletion.

An appropriate message tells whether the domain record was deleted or not.

After you have finished deleting domain records, enter EXIT or press the \ (backslash) key when at the Domain name/IP address prompt to return to the domain file maintenance menu options.

7.2.4 Inquiring on Domain Information

Select Inquire on Domain Information if you want to review data in the domain file.



   +--------------Option--------------+ 
   |  Add Domain Information          | 
   |  Change Domain Information       | 
   |  Delete Domain Information       | 
   |  Inquire on Domain Information   | 
   |----------------------------------| 
   |  Exit                            | 
   +----------------------------------+ 

After you select the Inquire option, you are asked for either a domain name or IP address that you want to inquire on.



 INQ: Domain name/IP address? __________________________________________________ 

You can enter as many characters as you wish, but you must enter at least four characters. For example, you could enter "test" for the domain name or "203.168" for the IP address.

If there are several domain names or IP addresses that contain the characters you enter, a menu of items is displayed, and you can select an item from the menu.

After you enter or select the domain name/IP address, the current information in the domain record is displayed.



 IP address  : 203.168.8.134 
 Domain name : TESTER 
 Description : Setting up a domain record for TESTER 
 Packets     : 325,119 
 Last access : 05-May-1999 14:13:45 
 User created: Y 
 User changed: Y 

In addition to the IP address, domain name, and description, the following information is displayed:
  Packets Number of packets scanned for this IP address/domain name
  Last access Last date and time this IP address/domain name accessed your network
  User created If "Y", the domain record was created by an IRIS user; if "N", the domain record was created by the IRIS resolver
  User changed If "Y", this domain record was changed by an IRIS user

After you review the domain information, you can enter another IP address/domain name or select another menu item to inquire on.

After you have finished inquiring on domain records, enter EXIT or press the "\" (backslash) key when at the Domain name/IP address prompt to return to the domain file maintenance menu options.

7.3 Purge and Archive Records

Over time, as recordings are created, etc., the IRIS files become larger and larger. At some point, the files need to be purged and, optionally, the records archived. To purge and/or archive recording and/or audit records, select the Purge and Archive Records option from the Maintenance menu.



                        +---------Maintenance----------+ 
                        |  Domains                     | 
                        |  Purge and Archive Records   | 
                        +------------------------------+ 

After the menu item is selected, the following screen is displayed:



 IRIS 1.0                  Purge and Archive Records                21-Apr-1999 
 
+------------------------------------------------------------------------------+ 
|Records     :                                                                 | 
|Option      :                                                                 | 
|Archive name:                                                                 | 
+------------------------------------------------------------------------------+ 
+----------------------------- Selection Criteria -----------------------------+ 
|Through date:                                                                 | 
|Date range  :                                                                 | 
|User names  :                                                                 | 
|Locations   :                                                                 | 
+------------------------------------------------------------------------------+ 
 
 
                              +Select Records-+ 
                              |  all          | 
                              |---------------| 
                              |  Recordings   | 
                              |  Audit Data   | 
                              |---------------| 
                              |  Exit         | 
                              +---------------+ 
 
 
EXIT = Exit                           IRIS                 \ = Back  HELP = Help

Note

Selecting "Exit" from any of the menu prompts or entering "EXIT" at an input prompt stops the purge/archive procedure and returns you to the Maintenance menu.

To back up to previous prompts, use the "\" (backslash) key.

Record Selection

When the Purge/Archive option is selected, the "Purge and Archive Records" input screen is displayed, and you are prompted for record selection.
  all --- Purges and/or archives records from all the files
  Recordings --- Purges and/or archives recording records
  Audit Data --- Purges and/or archives audit data records

A menu list of the record types is displayed.



                              +Select Records-+ 
                              |  all          | 
                              |---------------| 
                              |  Recordings   | 
                              |  Audit Data   | 
                              |---------------| 
                              |  Exit         | 
                              +---------------+ 

If you select all to include all of the record types, "ALL" is displayed in the top box, and the next prompt is displayed.

After you select a specific record type (e.g., Audit Data) the selected record type is displayed in the top box. You can select multiple record types.

To remove one of the selected record types, select the Remove Record option. A menu list of the selected record types is displayed. Use the mouse to select the item you want to remove. The item is removed from the list in the top box. Remove as many record types as you wish.

Select the accept current default menu item when you are done selecting (and removing) record types.

Use the reset menu option to erase the current selections and start over.

Your selection is displayed in the box at the top of the screen.



+------------------------------------------------------------------------------+ 
|Records     : Recordings                                                      | 
|Option      :                                                                 | 
|Archive name:                                                                 | 
+------------------------------------------------------------------------------+ 

Purge/Archive Processing Option

You can PURGE and/or ARCHIVE the selected records.



                          +--------Option--------+ 
                          |  Purge and Archive   | 
                          |  Purge only          | 
                          |  Archive only        | 
                          |----------------------| 
                          |  Exit                | 
                          +----------------------+ 

  Select Purge and Archive to both purge and archive the selected records
  Select Purge only to only purge the selected records
  Select Archive only to only archive the selected records

Your selection is displayed in the box at the top of the screen.



+------------------------------------------------------------------------------+ 
|Records     : Recordings                                                      | 
|Option      : Purge and Archive                                               | 
|Archive name:                                                                 | 
+------------------------------------------------------------------------------+ 


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