Archive Name

If you select Purge and Archive or Archive Only, you are asked for an archive name.

Archive name? january99___________

Enter the name you want to use to reference the records you are going to archive. The name you enter is displayed at the top of the screen.

+------------------------------------------------------------------------------+ |Records : Recordings | |Option : Purge and Archive | |Archive name: JANUARY99 | +------------------------------------------------------------------------------+

Purge/Archive Selection Criteria

Before the purge and/or archive can be done, you need to tell IRIS Manager which records you want processed. For example, you might want to purge and archive records for specific users for a certain time period.

You choose which records to purge and/or archive by providing selection criteria information. One or more of the following options can be selected:

• Dates
  • Through Date--Purge/archive records which have a date prior to or equal to a specific date
  • Date Range--Purge/archive records which have a date that falls within a range of specific dates
• User Names --- Purge/archive records for specific user names
• Locations --- Purge/archive records for specific locations

Through Date

You are asked for a purge/archive "through date".

Purge/Archive records dated through (MMDDYYYY)? ________

If a purge/archive "through date" is provided, IRIS Manager compares the date to the date in the records. All records which have the same date or a date prior to the input date are selected. For example, if you enter a "through date" of 01311999 (January 31, 1999), all records containing this date or a date prior to this date, are selected.

If you do NOT want to provide a "through date", press [Return] and the next prompt is displayed.

The "through date" is entered in MMDDYYYY format. For example:

Purge/Archive records dated through (MMDDYYYY)? 01311999

If you enter a "through date", it is displayed in the "Selection Criteria" box.

Date Range

NOTE: If you entered a purge/archive "through date", you will NOT be asked for a date range.

Purge/Archive records beginning (MMDDYYYY)? ________

You can purge and/or archive records for a range of dates. If you provide a date range, IRIS Manager compares the date in the records to the input dates, and all records which have the same date as the input dates or a date that falls between the two dates are selected. For example, if you enter 01011999 and 01311999, all records containing these dates or a date between these dates are selected.

If you do NOT want to provide a date range, press [Return] and the next prompt is displayed.

If you want to specify a date range, enter the beginning date of the date range. The beginning date is entered in MMDDYYYY format. For example:

Purge/Archive records beginning (MMDDYYYY)? 01011999

If you are specifying a date range, enter the ending date in the date range. The ending date is entered in MMDDYYYY format. For example:

Purge/Archive records ending (MMDDYYYY)? 01311999

If you enter a date range, it is displayed in the "Selection Criteria" box.

User Names

You can purge and/or archive records for specific user names.

User names (AAA,BBB,...)? _____________________________________________________

If you elect to enter user names, IRIS Manager compares the user name in the records to the input name(s), and all records that match are selected.

You can enter a single user name or a comma-separated list of user names. You can also use the asterisk (*) character as a wildcard. Here are some examples:

To select user name ALAN, enter:

• User names? ALAN

To select user names, ALAN, SUE and GEORGE, enter:

• User names? ALAN,SUE,GEORGE

To select the user names that:

• Begin with A
• Are DAN
• Begin with BI
• Include a Q anywhere
• End with T

enter:

• User names? A*,DAN,BI*,*Q*,*T

If you do NOT want to specify any user names, press [Return] and the next prompt will be displayed.

If you DO want to specify user names, enter the user names you want to include. For example:

User names (AAA,BBB,...)? tester1,tester2______________________________________

If you enter any user names, they are displayed in the "Selection Criteria" box.

Locations

Locations (AAA,BBB,...)? ______________________________________________________

You can purge and/or archive records for specific locations.

If you elect to specify locations, IRIS Manager compares the location in the records to the input location(s), and all records that match are selected.

You can enter a single location/address, or a list of locations separated by commas. You can use the asterisk (*) character as a wildcard. Here are some examples:

To select LAT addresses that begin with LAT 1, enter:

• Locations? LAT 1.*

To select IP domain names that end in .COM and IP addresses that end in .3, enter:

• Locations? *.COM,IP *.3

For example, if *.COM is entered, all locations ending in ".COM" would be selected.

If you do NOT want to provide any locations, press [Return] and the next prompt will be displayed.

If you DO want to specify locations, enter the locations you want to include. For example:

Locations (AAA,BBB,...)? ax.utw.com___________________________________________

If you enter any locations, they are displayed in the "Selection Criteria" box.

Proceed

The purge/archive selection criteria is displayed on the screen. The following example shows that recording records with a date of 01-Jan-1999 through 31-Jan-1999 for users TESTER1 and TESTER2 are to be selected for purging and archiving.

IRIS 1.0 Purge and Archive Records 21-Apr-1999 +------------------------------------------------------------------------------+ |Records : Recordings | |Option : Purge and Archive | |Archive name: JANUARY99 | +------------------------------------------------------------------------------+ +----------------------------- Selection Criteria -----------------------------+ |Through date: | |Date range : 01-Jan-1999 through 31-Jan-1999 | |User names : TESTER1,TESTER2 | |Locations : | +------------------------------------------------------------------------------+ +-Proceed-+ | Yes | | No | |---------| | Exit | +---------+ EXIT = Exit IRIS \ = Back HELP = Help

You are asked if you want to proceed.

	Select Yes to start the procedure.
	Select No to return to the locations prompt.
	Select Exit to abandon the procedure and return to the Maintenance menu.

If you elect to proceed, the appropriate records are purged and/or archived and other IRIS files are updated accordingly.

During the purge/archive procedure, processing information is displayed. After the purge/archive is completed, you can press [Return] to exit the procedure and return to the Maintenance menu.

Example 8-1 Sessions Procedures

+--------------IRIS - INTOUCH Remote Interactive Supervisor V1.0---------------+ | Sessions Status Reports Maintenance General Advanced Exit | ++------Sessions-------+-------------------------------------------------------+ | Active | | Playback | | Archive Playback | +---------------------+

The Sessions menu options are:

• Active --- Display and watch sessions, perform session procedures
• Playback --- Play back previously recorded sessions
• Archive Playback --- Play back archived recordings

8.1 Active Option

When you select Active from the Sessions menu,

+------Sessions-------+ | Active | | Playback | | Archive Playback | +---------------------+

the following screen is displayed:

+Select Sessions+ | All | | User names | | Locations | |---------------| | Exit | +---------------+

You are asked to select which session information you want to display. The options are:

	All	Display all sessions
	User names	Display sessions for specific user names
	Locations	Display sessions for specific locations or domains
	Exit	Exit back to the Sessions menu

Comment

If you select one of the "Select Sessions" menu items and the message:

No active sessions found

is displayed, wait for 3-4 minutes and then repeat your selection. This message is displayed if IRIS has started but it did not have enough time to gather all of the information about the current processes running on your network.

8.1.1 Selecting Sessions

All Sessions

+Select Sessions+ | All | | User names | | Locations | |---------------| | Exit | +---------------+

If All is selected from the Select Sessions menu, IRIS Manager displays a list of the active sessions. The date and time the list was created are also displayed. For example:

Example 8-2 Active Sessions List

+--------------------------------Active Sessions-------------------------------+ | Sessions Clear Exit | +------------------------------------------------------------------------------+ +----------------28 active sessions as of 23-Jan-1999 09:32:55-----------------+ | Refresh | | | | Source Location Destination Loc Type User Last Cnct Ins Status | | LAT 2.22:17 LAT 17.3 INTER ALLEN 09:29 1:24 4 | | TTITEST.COM TTITEST.COM INTER DAN 09:31 11:13 2 | | LAT 2.22:97 LAT 97.1 INTER DEBBIE 09:23 1:30 1 (w) | | IP 204.212.151.105:1634 CAST.TTINET.COM INTER SYSTEM 09:31 15:55 | | LAT 31.144:7 LAT 7.2 INTER HENRY 09:31 1:28 | | LAT 1.182:1 LAT 1.1 INTER JEANNIE 09:31 0:40 | | ASA.COMNET.COM TR.TTINET.COM INTER JODI 09:31 1:04 | | LAT 2.22:49 LAT 49.4 INTER MSR 09:31 1:13 | | . . . | +------------------------------------------------------------------------------+ Sessions watched: 1 EXIT = Exit IRIS \ = Back HELP = Help

If there are more active sessions than can be shown on the screen, select Next... to display the next screen. Previous... displays the previous screen.

Each line of session information includes:

• Source and Destination Locations --- LAT or IP identifier; if an IP address, the domain name is displayed if it can be determined
• Login service type --- Based on type of protocol or port access (e.g., INTER, FTP, WEB, OTHER)
• User name if it can be determined
• Time of the last activity --- (e.g., keystroke)
• Elapsed connect time in hours and minutes
• Status --- (w) if currently being watched, (r) if currently being recorded, (w,r) if both

Refreshing the Screen

To get an updated sessions menu list, click on the Refresh option. The screen will clear and an updated sessions list will be displayed. The list date and time are also updated.

Menu Options

Several menu options are displayed across the top of the screen. The menu options are:

• Active --- Displays a list of the specified (all, user, etc.) sessions
• Clear --- Clears ALL watched sessions, if there are any
• Exit --- Returns to the "Select Sessions" menu

If you want to get more detailed information about any of the sessions on the list or watch a session, see Section 8.1.2, Selecting Sessions to Review and Watch.

Selecting User Names

+Select Sessions+ | All | | User names | | Locations | |---------------| | Exit | +---------------+

If User names is selected, you are asked for the session user names you want to display.

User names (AAA,BBB,...)? ____________________________________________________

You can enter a single user name or a comma-separated list of user names. You can also use the asterisk (*) character as a wildcard. Here are some examples:

To select user name ALAN, enter:

• User names? ALAN

To select user names, ALAN, SUE and GEORGE, enter:

• User names? ALAN,SUE,GEORGE

To select the user names that:

• Begin with A
• Are DAN
• Begin with BI
• Include a Q anywhere
• End with T

enter:

• User names? A*,DAN,BI*,*Q*,*T

User names (AAA,BBB,...)? jeannie,dan_________________________________________

Only active sessions for the specified user names are displayed. For example:

+--------------------------------Active Sessions-------------------------------+ | Sessions Clear Exit | +------------------------------------------------------------------------------+ +-----------------2 active sessions as of 23-Jan-1999 09:32:55-----------------+ | Refresh | | | | | | Source Location Destination Loc Type User Last Cnct Ins Status | | TTITEST.COM TTITEST.COM INTER DAN 09:31 11:13 2 | | LAT 1.182:1 LAT 1.1 INTER JEANNIE 09:31 0:40 | +------------------------------------------------------------------------------+ Sessions watched: 0 EXIT = Exit IRIS \ = Back HELP = Help

If you want to get more detailed information about any of the sessions on the list or watch a session, see Section 8.1.2, Selecting Sessions to Review and Watch.

Selecting Locations

+Select Sessions+ | All | | User names | | Locations | |---------------| | Exit | +---------------+

If Locations is selected, you are asked for the session locations you want to display.

Locations (AAA,BBB,...)? ____________________________________________________

You can enter a single location/address, or a list of locations separated by commas. You can use the asterisk (*) character as a wildcard. Here are some examples:

To select LAT addresses that begin with LAT 1, enter:

• Locations? LAT 1.*

To select IP domain names that end in .COM and IP addresses that end in .3, enter:

• Locations? *.COM,IP *.3

If "*.COM" was entered,

Locations (AAA,BBB,...)? *.com_______________________________________________

the following sessions would be displayed:

+--------------------------------Active Sessions-------------------------------+ | Sessions Clear Exit | +------------------------------------------------------------------------------+ +-----------------2 active sessions as of 23-Jan-1999 09:32:55-----------------+ | Refresh | | | | Source Location Destination Loc Type User Last Cnct Ins Status | | TTITEST.COM TTITEST.COM INTER DAN 09:31 11:13 2 | | ASA.COMNET.COM TR.TTINET.COM INTER GWEN 09:31 1:04 | +------------------------------------------------------------------------------+ Sessions watched: 0 EXIT = Exit IRIS \ = Back HELP = Help

If you want to get more detailed information about any of the sessions on the list or watch a session, see Section 8.1.2, Selecting Sessions to Review and Watch.

8.1.2 Selecting Sessions to Review and Watch

+--------------------------------Active Sessions-------------------------------+ | Sessions Clear Exit | +------------------------------------------------------------------------------+ +----------------28 active sessions as of 23-Jan-1999 09:32:55-----------------+ | Refresh | | | | Source Location Destination Loc Type User Last Cnct Ins Status | | LAT 2.22:17 LAT 17.3 INTER ALLEN 09:29 1:24 4 | | TTITEST.COM TTITEST.COM INTER DAN 09:31 11:13 2 | | LAT 2.22:97 LAT 97.1 INTER DEBBIE 09:23 1:30 1 (w) | | IP 204.212.151.105:1634 CAST.TTINET.COM INTER SYSTEM 09:31 15:55 | | LAT 31.144:7 LAT 7.2 INTER HENRY 09:31 1:28 | | LAT 1.182:1 LAT 1.1 INTER JEANNIE 09:31 0:40 | | ASA.COMNET.COM TR.TTINET.COM INTER GWEN 09:31 1:04 | | LAT 2.22:49 LAT 49.4 INTER MSR 09:31 1:13 | | . . . | +------------------------------------------------------------------------------+ Sessions watched: 1 EXIT = Exit IRIS \ = Back HELP = Help

After a session is selected, a new window is created and information about the session activity is displayed in a box in the new window. The information in the selected session window includes a menu of options and session activity information. For example:

Example 8-3 Session Display

+----------------------------Session Supervision------------------------------+ | Refresh Actions Exit | +-----------------------------------------------------------------------------+ +-------------------Session as of 23-Jan-1999 09:57:54-------------------+ | | | LAT 2.22:17 --> LAT 17.3 | | | | Type : INTER | | User name : probably ALLEN | | Last login : 23-Jan-1999 08:09:18 | | Last activity : 23-Jan-1999 09:46:49 | | Watch status : none | +------------------------------------------------------------------------+ EXIT = Exit IRIS \ = Back HELP = Help

Depending on the session, additional information might be displayed.

The Actions menu options are:

+-----------------------------Session Supervision------------------------------+ | Refresh Actions Exit | +-----------+------Actions------+----------------------------------------------+ | Watch | | Unwatch | | Snapshot | | Playback | | Start Recording | | Stop Recording | | Disconnect | +-------------------+

• Refresh --- Refresh the session information
• Actions --- Session procedures:
  • Watch---Watch the session activity
  • Unwatch---Stop watching the session activity
  • Snapshot---Show snapshot of current activity
  • Playback---Play back the session recording
  • Start Recording---Start recording the session
  • Stop Recording---Stop recording the session
  • Disconnect---Disconnect an IP session
• Exit --- Exit back to the active sessions list