Refresh

When you select Refresh from the Active Session menu at the top of the screen, the screen clears and is repainted with updated information.

Watch/Unwatch a Session

To watch the session, select the Watch option. When Watch is selected, a window for the watched session pops up and any data sent to the user's screen is displayed in the window. For example, if the user is entering data on an input screen, you will see each keystroke as the user types.

Select the Unwatch option when you want to stop watching the session. When Unwatch is selected, the watched session window will disappear. If you select this option and the session is not being watched, an error message is displayed.

The Clear option on the Session menu can also be used to clear all watched sessions.

One or more sessions can be watched at any time.

Snapshot

To get a "snapshot" of current session activity, select the Snapshot option.

When the Snapshot option is selected, a window pops up and the user's most current keystroke activity is displayed in the window. To exit the snapshot procedure, click on the IRIS Manager window and then press [Return] --- the snapshot window disappears.

Playback

If the session is being recorded, the Playback option allows you to play back the recording in progress.

When this option is selected, a message says that the playback window is being created and you will be able to start, search or cancel the playback. (Refer to Section 8.2.2, Playing Back a Recording, for detail playback information.)

Start Recording

The Start Recording option allows you to start recording the session you are reviewing.

Stop Recording

If the session you are reviewing is currently being recorded (you will see: Recording...), you can stop the recording process by selecting the Stop Recording option.

If you select this option and the session is not being recorded, an error message is displayed.

Disconnect

The Disconnect option is used to disconnect IP sessions.

If the session is an IP session, and you select Disconnect, you are asked to confirm this action.

+Sure DISCONNECT session+ | Yes | | No | +-----------------------+

	Select Yes if you are SURE you want to disconnect the IP session.
	Select No if you do NOT want to disconnect the IP session.

8.2 Playback Option

When the Playback option is chosen,

+------Sessions--------+ | Active | | Playback | | Archive Playback | +---------------------+

you are asked to select what recorded sessions you want to play back. After you select the sessions you want, IRIS Manager creates a menu list of the selected recordings. You can then play back any of the listed recordings.

8.2.1 Selecting Session Recordings to Play Back

IRIS 1.0 Playback 21-Apr-1999 +Select Recordings+ | All | | User names | | Locations | |-----------------| | Exit | +-----------------+ EXIT = Exit IRIS \ = Back HELP = Help

and you are asked to select which session recordings you want to play back. The options are:

	All	All of the recordings
	User names	Recordings for specific user names
	Locations	Recordings for specific addresses or domains
	Exit	Return to the Sessions menu

Selecting All Recordings

The Select Recordings menu All option creates a menu list of all the recorded sessions. You can then play back any of the items on the menu list.

Example 8-4 All Recordings List

+-----------------------------------Playback------------------------------------+ | Recordings Exit | +-------------------------------------------------------------------------------+ +----------------Recorded Sessions----------------------------------+ | Source Location User K bytes Recording Date | | RAY.UTW.COM GRS 24 14-Jan-1999 07:39:13 | | LAT 1.36:3 TONY 6 22-Jan-1999 07:39:08 | | TTITEST.COM DAN 10 23-Jan-1999 10:02:52 | | LAT 9.214:8 JEANNIE 139 13-Jan-1999 09:08:15 | | LAT 9.214:7 ALLEN 76 22-Jan-1999 09:01:02 | | TTITEST.COM DAN 14 21-Jan-1999 10:12:40 | | LAT 1.10:1 ALLEN 474 21-Jan-1999 10:08:16 | +-------------------------------------------------------------------+ EXIT = Exit IRIS \ = Back HELP = Help

Each line of information includes:

• Source location/Address --- LAT or IP identifier; if an IP address, the domain name is displayed if it can be determined
• User name
• Recording size in K bytes (a K byte is 1024 bytes)
• Recording start date and time

Any of the recordings on the list can be played back. Section 8.2.2, Playing Back a Recording, explains how to select and play back a recording.

Selecting by User Names

If selecting recordings by User names,

+Select Recordings+ | All | | User names | | Locations | |-----------------| | Exit | +-----------------+

you are asked for the user names you want to include.

User names (AAA,BBB,...)? ____________________________________________________

You can enter a single user name or a comma-separated list of user names. You can also use the asterisk (*) character as a wildcard. Here are some examples:

To select user name ALAN, enter:

• User names? ALAN

To select user names, ALAN, SUE and GEORGE, enter:

• User names? ALAN,SUE,GEORGE

To select the user names that:

• Begin with A
• Are DAN
• Begin with BI
• Include a Q anywhere
• End with T

enter:

• User names? A*,DAN,BI*,*Q*,*T

After the user names are entered,

User names (AAA,BBB,...)? dan,allen___________________________________________

a menu list of the recorded sessions for the specified user names is displayed. For example:

+-----------------------------------Playback-----------------------------------+ | Recordings Exit | +------------------------------------------------------------------------------+ +----------------Recorded Sessions----------------------------------+ | Source Location User K bytes Recording Date | | TTITEST.COM DAN 10 23-Jan-1999 10:02:52 | | LAT 9.214:7 ALLEN 76 22-Jan-1999 09:01:02 | | TTITEST.COM DAN 14 21-Jan-1999 10:12:40 | | LAT 1.10:1 ALLEN 474 21-Jan-1999 10:08:16 | +-------------------------------------------------------------------+ EXIT = Exit IRIS \ = Back HELP = Help

Any of the recordings on the list can be played back. Section 8.2.2, Playing Back a Recording, explains how to select and play back a recording.

Selecting by Locations

If selecting session recordings by Locations,

+Select Recordings+ | All | | User names | | Locations | |-----------------| | Exit | +-----------------+

you are asked for the locations you want to include.

Locations (AAA,BBB,...)? ___________________________________________________

You can enter a single location/address, or a list of locations separated by commas. You can use the asterisk (*) character as a wildcard. Here are some examples:

To select LAT addresses that begin with LAT 1, enter:

• Locations? LAT 1.*

To select IP domain names that end in .COM and IP addresses that end in .3, enter:

• Locations? *.COM,IP *.3

After you enter the locations,

Locations (AAA,BBB,...)? *.com______________________________________________

a menu list of the recorded sessions for the specified locations is displayed. For example:

+-----------------------------------Playback------------------------------------+ | Recordings Exit | +-------------------------------------------------------------------------------+ +------------------Recorded Sessions-----------------------------------+ | Source Location User K bytes Recording Date | | RAY.UTW.COM GRS 24 14-Jan-1999 07:39:13 | | TTITEST.COM DAN 10 23-Jan-1999 10:02:52 | | TTITEST.COM DAN 14 21-Jan-1999 10:12:40 | +----------------------------------------------------------------------+ EXIT = Exit IRIS \ = Back HELP = Help

Any of the recordings on the list can be played back. Section 8.2.2, Playing Back a Recording, explains how to select and play back a recording.

8.2.2 Playing Back a Recording

+-----------------------------------Playback-----------------------------------+ | Recordings Exit | +------------------------------------------------------------------------------+ +---------------Recorded Sessions-----------------------------------+ | Source Location User K bytes Recording Date | | RAY.UTW.COM GRS 24 14-Jan-1999 07:39:13 | | LAT 1.36:3 TONY 6 22-Jan-1999 07:39:08 | | TTITEST.COM DAN 10 23-Jan-1999 10:02:52 | | LAT 9.214:8 JEANNIE 139 13-Jan-1999 09:08:15 | | LAT 9.214:7 ALLEN 76 22-Jan-1999 09:01:02 | | TTITEST.COM DAN 14 21-Jan-1999 10:12:40 | | LAT 1.10:1 ALLEN 474 21-Jan-1999 10:08:16 | +-------------------------------------------------------------------+

After the recording is selected (ALLEN in this case), the screen clears and you see information about the recorded session and a message telling you that the playback window is being created.

IRIS 1.0 Playback 21-Apr-1999 +----------------Recording started on 21-Jan-1999 10:08:16---------------+ | | | LAT 1.10:1, probably user ALLEN | | | | Last login : 21-Jan-1999 09:10:36 | | Recording size: 474 KB | +------------------------------------------------------------------------+ Creating playback window... EXIT = Exit IRIS \ = Back HELP = Help

Next, IRIS Manager opens the playback window and places you in the playback window.

IRIS 1.0 Playback 21-Apr-1999 +-----------------Recording started on 21-Jan-1999 10:08:16--------------+ | | | LAT 1.10:1, probably user ALLEN | | | | Last login : 21-Jan-1999 09:10:36 | | Recording size: 474 KB | +------------------------------------------------------------------------+ +--------------------+ | Start Playback | | Search Recording | | Cancel Playback | +--------------------+ EXIT = Exit IRIS \ = Back HELP = Help

After you click back to the IRIS Manager window, you can select what you want to do next. The options are:

	Start Playback	Start playing back the recorded session
	Search Recording	Search the recording for a pattern of text, characters, etc.
	Cancel Playback	Cancel this playback and return to the recordings list menu

If you select Start Playback, IRIS Manager starts the playback and displays the playback Options box and the Status box.

IRIS 1.0 Playback 21-Apr-1999 +----------------Recording started on 21-Jan-1999 10:08:16---------------+ | | | LAT 1.10:1, probably user ALLEN | | | | Last login : 21-Jan-1999 09:10:36 | | Recording size: 474 KB | +------------------------------------------------------------------------+ +------------------------------------------++----------------------------+ | Options || File | | || | | Press any key for a menu of playback || current | | options. |+----------------------------+ | |+----------------------------+ | Press the + (plus) key to increase the || Status | | playback speed. || | | || Status : PLAY | | Press the - (minus) key to decrease the || Play Rate : 50 | | playback speed. || K bytes played: 94 | | || Percent played: 20 | +------------------------------------------+| | | 21-Jan-1999 10:35:08 | +----------------------------+ EXIT = Exit IRIS \ = Back HELP = Help

Options to Use While the Playback is Running

While the playback is running, you can use the following options (shown in the Options box) to control the playback:

	any key	Press ANY key (except + or -) to pause the playback and display the Playback Options menu.
	+	Press the + (plus) key to INCREASE the playback speed. The speed or play rate starts at 50. You can adjust it as high as 100 (the fastest speed) or as low as 1 (the slowest speed).
	-	Press the - (minus) key to DECREASE the playback speed.

File Box

The File box shows which file is being processed. "current" is displayed in the box if you are playing back recordings from the current recordings file. An archive file name (e.g., APRIL_01_15) is displayed in the box if you are playing back recordings from one of the recordings archive files. See Section 8.3, Archive Playback Option.

Playback Status Box

The Status box is updated continuously as the playback runs. The Status box shows the status (PLAY, PAUSE, SEARCH, FINISHED), play rate (1-100), K bytes already played, and percent of total played.

Play is measured by K bytes. A K byte is 1024 bytes.

The Status box also shows the recording date and time which is updated as the recording is played back --- this is the date and time the text shown in the playback window was recorded.

Playback Options Menu

If you press any key (except + or -) while the recording is being played back, the playback pauses and the Playback Options menu is displayed. You can then change playback speed, do a search, or continue the playback.

+------Playback Options------+ | Play | | Increase playback speed | | Decrease playback speed | | Search from here | | Search from beginning | |----------------------------| | Exit | +----------------------------+

	Play	Continue playing back the recording.
	Increase playback speed	Increase the playback speed. The maximum play rate is 100. The speed is shown in the Status box. Select Play to resume playback.
	Decrease playback speed	Decrease the playback speed. The mimimum play rate is 1. The speed is shown in the Status box. Select Play to resume playback.
	Search from here	Start the search from this point in the recording.
	Search from beginning	Start the search from the beginning of the recording.